Troubleshooting
| Message or problem | What to do |
|---|---|
| “Cannot reach the server” | Radmin VPN is off, you aren’t in the network, or the server is off. Check #🟢-status-servidor on Discord. |
| “Invalid ID or wrong password” | Check your ID and password (the ID has at least 5 letters/numbers). Change the password with /senha on Discord. |
| The server shows “in maintenance” | The Staff is updating the server. Discord announces when it’s back. |
| The launcher says a file is corrupted | Click Verify files in the launcher: it downloads only what is wrong again. |
| Your antivirus deleted or blocked something | Add the game folder to the Windows Defender exclusions and click Verify files. |
| Forgot the second password (4 digits) | Talk to the Staff. |
Found a bug? Send a screenshot and explain what happened to the Staff on Discord. Using bugs instead of reporting them is against the rules.
